致朴物流ZHIPU LOGISTICSInternational Freight & LogisticsOnline Booking13316450182中文

Privacy Notice

This notice covers only what this website actually does today: what information it receives from you, what it is used for, who it is passed to, and how to contact us to access, correct or delete it.

Effective date:

Who operates this website

This website, www.zhipu56.com, is operated by the company below. “We”, “us” and “our” in this notice refer to that company.

Operator
Shenzhen Zhipu Logistics Co., Ltd.
Unified Social Credit Code
91440300MA5HLBMY49
Office address
Unit 9-G1, Building 13, Lehui Center, 489 Jihua Road, Bantian Subdistrict, Longgang District, Shenzhen, Guangdong, China

Online booking requests

When you submit a request on the Online Booking page, we receive what you enter: port of loading, port of destination, commodity, container type and quantity, cargo-ready date, and a contact phone or WeChat ID (all required), plus trade terms, HS code, shipper, company name and additional notes (all optional).

After validation on our server, this content is saved in our booking request database, together with where it was submitted (the Chinese site, the English site or our WeChat mini program) and when. The database is hosted by Neon and provided through the Vercel platform, on servers in Singapore. This means the request you submit is stored outside mainland China.

Only our own staff, after signing in with a password, can view these requests in our internal back office. They use it to contact you, check space and sailings, and record follow-up status and notes.

After a successful submission, your browser or our WeChat mini program keeps a lookup key on your device, together with the port of loading, port of destination, commodity and submission time of that request, so it can list the requests you have submitted from that device. The key only shows the processing status of that request and the operational details our staff enter (shipping line, vessel and voyage, estimated departure and arrival dates, cut-off times, B/L status, container numbers, and the destination free-time and empty-return deadlines); it cannot be used to see your contact details. Our database keeps only a one-way digest of the key, not the key itself. Clearing your browser data or deleting the mini program’s local data deletes the key; on the Online Booking page of our website you can also select “Clear records on this device”.

If we have WeCom notifications switched on, the request is also pushed by a WeCom group bot to an internal WeCom group at our company. WeCom is a service provided by Tencent, and messages in the group are kept in the chat history under WeCom’s rules.

If neither saving nor the push succeeds, the page tells you plainly that it was not delivered and gives you the compiled text, so you can decide whether to send it to us on WeChat or by phone.

You can contact us at any time to access, correct or delete a request you have submitted. Contact details are in the “Access, correction and deletion” section of this notice.

Please do not put personal information unrelated to this shipment in the additional notes, such as ID numbers or bank card numbers.

When you submit a request through our WeChat mini program while signed in, and you have set a nickname there yourself, the request also carries that nickname. It is saved with the request and appears only in our internal back office and in the messages pushed to our staff, so they can recognise you on WeChat; it cannot be seen with the lookup key. The nickname is whatever you entered; we do not verify it. Requests submitted on the website carry no nickname.

Homepage inquiry form

The inquiry form on the homepage collects only two items: the lane, and a phone number or WeChat ID. When you click “Send inquiry”, these two items are sent to our server.

After validation on our server, they are saved in the same database as booking requests, together with where the inquiry was submitted (the Chinese or English site) and when; your IP address is not recorded. The database is hosted by Neon and provided through the Vercel platform, on servers in Singapore. This means these two items are stored outside mainland China.

Only our own staff, after signing in with a password, can view these inquiries in our internal back office. They use it to contact you and to record follow-up status and notes.

If we have WeCom notifications switched on, the two items are also pushed by a WeCom group bot to an internal WeCom group at our company. WeCom is a service provided by Tencent, and messages in the group are kept in the chat history under WeCom’s rules.

If neither saving nor the push succeeds, the page tells you plainly that it was not delivered and gives you the compiled text, so you can decide whether to send it to us on WeChat or by phone.

You can contact us at any time to access, correct or delete an inquiry you have submitted. Contact details are in the “Access, correction and deletion” section of this notice.

Cargo tracking

Container number format and check digit are checked in your browser as you type. When you click “Track”, the container or B/L number you entered is sent to our server.

When online tracking is connected to a third-party shipment data provider, our server passes the number to that provider to look up milestones, sending only the number itself. When it is not connected, the number is not sent to any third party.

When a result is found, it is kept in the hosting platform’s cache for up to about 20 minutes to reduce repeat lookups. Results that are not found are not cached.

Cookies, analytics and access logs

The pages of this website that visitors use do not set any cookies of their own and do not use analytics or ad-tracking code. Apart from the lookup key and the route and commodity of the request, saved on your device after a booking request is submitted successfully (see “Online booking requests”), they do not store what you enter in your browser. The server sets a cookie only when our own staff sign in to the internal back office, to keep them signed in; visitors never receive it.

To stop the same source from submitting or looking up repeatedly within a short time, the server keeps a temporary count per IP address in one-minute windows. The count lives only in server memory and is not written to a database or file, and your IP address is not recorded when a booking request or inquiry is saved.

This website is hosted on Vercel. As with other websites, the hosting platform processes basic access logs, such as IP address, access time and the URL visited, under its own rules.

Who we pass information to

We do not sell your information, and we do not provide it to third parties unrelated to your shipment. Only the following parties handle it:

  • Neon (provided through Vercel): hosts the database of booking requests and inquiries, on servers in Singapore.
  • WeCom (Tencent): when notifications are switched on, carries the group messages that deliver booking requests and inquiries.
  • Shipment data provider: once online tracking is connected, receives the numbers you look up.
  • Vercel: hosts the website and processes requests and basic access logs.
  • To handle a shipment you entrust to us, and after our staff have confirmed with you, we provide the necessary cargo and contact details to the parties that carry out the work, such as shipping lines, customs clearance and delivery.

Except where disclosure is required by law.

Access, correction and deletion

You can contact us by the phone number or WeChat below to access, correct or delete information you have submitted through this website. To prevent misuse by others, we may first need to check the details of your submission with you.

WeChat
13316450182

Updates to this notice

If the way this website collects or uses information changes, we will update this page accordingly and revise the effective date at the top.